Choosing a VoIP Service Provider
VoIP is simply an office telephone for a company. It’s an acronym that stands for Voice over Internet Protocol, also known as IP telephony. It’s a phone system that makes and receive phone calls using your internet connection. And it offers many more communication options and functionality for your company to utilize.
There are many options available today for companies that use Voice over Internet Protocol (VoIP). Among these options are VoIP Phone Service, VoIP Video Phone System, and hosted PBX phone systems. VoIP Phone Service is the most popular because of its flexibility and easy integration with other network technologies. This type of phone system allows you to connect via broadband or high speed Internet.
The advantages of using VoIP phone services over traditional PBX or public switched telephone systems are numerous. For instance, with VoIP phone services you don’t need to rent a facility or purchase and manage hardware. All the equipment needed is already installed in the business. All you have to do is configure the features, such as voice mail, conference calling, and fax messaging and call forwarding.
Some people refer to VoIP Phone Service as IP telephony,
which is technically correct, but this term isn’t used often these days. In fact, people talk about switching to internet-based calls instead of regular phone lines because internet-based calls are less prone to experiencing “factory errors,” or busy signals. Also, with internet phone systems, there’s no hardware needed to route calls, which saves the company money. You can also integrate your existing business system with the phone system so that your employees can use their computer’s data in addition to their landlines to make inbound and outbound calls to customers.
There are several different kinds of VoIP Phone Service,
including software programs, softswitch gateways, and IP telephony through your computer network. Softswitch gateways provide gateway services to your phone lines, enabling you to place VoIP calls from your computer to an existing telephone line. These gateways are usually set up in your office to allow you to make outgoing calls while you’re away from the office.
Softswitch gateways are usually very affordable, making them attractive to businesses who want to save money on telephone network expenses. Some even allow you to select your own IP telephone network so that your employees can make inbound and outbound calls from their personal computers as they normally would. Another advantage of softswitch and voip phone service is that you can interconnect your telephone network with the voice network, which allows you to place phone calls from one system to another. In this way, you can take advantage of long distance phone calls at reduced rates.
One drawback of using this type of VoIP Phone Service is the fact that there is a delay in the delivery of spoken messages to the receiving party. However, most VoIP Phone Service providers have implemented measures that help alleviate the delays in voice transmissions. One such measure is called SIP trunks, which routes incoming VoIP calls through dedicated SIP trunks. This ensures that your voice traffic is not interrupted while it is passing through other networks.
- Many companies are already using internet-based phone systems to save money and increase productivity.
- They can be accessed through your computer, allowing you to place VoIP calls from anywhere in the world and receive them at the same time.
- The systems can be used in conjunction with your company’s intranet, email server, or email.
- Because they’re internet-based, you can also integrate VoIP communication with other web applications, such as Microsoft Office programs.